service@ovrium.com
Monday–Friday · 8:30 AM–6:00 PM (GMT+8)
Our primary contact channel. Include your order number, product name or project type so we can respond with the right information.
CONTACT OVRIUM
Contact Us
Questions about orders, wholesale accounts, private label or custom manufacturing are welcome. Contact either office by email or WhatsApp.
Connect with our team
Haining, Zhejiang, China
+86 153 8902 6232 · WhatsApp
Building 8, 1st Floor, Hanghai Zhichuang Park, 66 Qianjin Road, Xucun Town, Haining, Jiaxing, Zhejiang, China.
Starry Hour Inc
+1 (773) 242-4038 · WhatsApp
8 The Green, Ste A
Dover, DE 19901, United States
How can we help?
Complete the form below. We reply within one business day during our Monday-to-Friday service hours.
Help us answer quickly
What should I include for an order enquiry?
Your order number and a short description of what you need help with.
What should I include for a quality issue?
Your order number plus clear photos or video of the affected item.
What should I include for private label or custom manufacturing?
Your company name, logo, artwork or brief, product type, approximate quantity and required timing.
What should I include for a stock question?
The product name or SKU and the quantity you need.
Planning a large programme?
Use the Bulk RFQ form so we can review the destination, quantities, packaging and timing together.
Planning a larger order?
For wholesale and custom-manufacturing enquiries, contact the office that is most convenient for your time zone.
Contact OVRIUM Wholesale SupportOrdering, product details and branding enquiries.+ MORE
For catalogue questions, include a product name or SKU and the quantities you are considering. For an existing order, provide your order number and the detail you need help with. For private label or manufacturing projects, share the artwork or specification, target quantity and destination. Our human support hours are Monday to Friday, 09:00–18:00 Beijing time.