Find Your Tracking Number
Check the dispatch email sent to the email address used for your order.
ORDER STATUS
Track Your Order
A tracking number is issued as soon as your order ships. If you have one, your order has left us.
Follow your shipment in three steps
Open The Carrier Website
Use the carrier shown in your dispatch email for the most accurate shipment status.
Contact Us After Five Business Days
If tracking has not changed for five consecutive business days, email us with your order number.
Open the carrier named in your dispatch email
EU DDP shipments may be transferred to a local postal or courier network after arrival.
Track With UPS
UPS tracking website
Track With FedEx
FedEx tracking website
Track With USPS
USPS tracking website
Tracking help
Why has tracking paused?＋
Updates frequently pause during customs clearance, consolidated air or sea transport, and over weekends. A few quiet days is normal.
I did not receive a tracking number.＋
Check your spam folder and confirm that the order has been dispatched. In-stock processing takes up to two business days. If the dispatch window has passed, contact us with your order number.
The carrier says the number is not recognised.＋
New tracking numbers can take time to become active. Check again after the carrier's next update. If it remains unavailable for five business days, contact us.
Tracking has not moved for five business days?
Email your order number to our customer care team and we will follow up with the carrier.